Help & FAQs

Orders are typically processed within 1-2 business days. You'll receive a confirmation email once your order is shipped.

Yes! We offer free shipping on all orders over R800.

Yes! Once your order is shipped, you'll receive a tracking link via email to keep an eye on its progress.

Currently, we ship only within South Africa, but we hope to expand to other countries soon!

If your order hasn’t arrived and it's been more than 7 business days, please reach out to our support team with your order number, and we’ll help track it down.

Our sunglasses are made with premium polarized lenses, lightweight TR-90 frames, and anti-reflective coatings for a perfect balance of comfort and performance.

At the moment, we do not offer prescription lenses. We are exploring this option and hope to have it available in the future.

Yes! All our sunglasses come with full UVA & UVB protection, safeguarding your eyes from harmful sun exposure.

Polarized lenses reduce glare from reflective surfaces such as water or roads, enhancing visual clarity and reducing eye strain compared to non-polarized lenses.

If you are unhappy with your purchase for any reason, please contact us via email at support@bourboneyewear.co.za so that we can assist you and rectify the situation. We do not offer refunds—only exchanges for sunglasses that are returned in perfect condition. If you wish to return a product bought on Bourbon Eyewear’s website, it must be returned within 14 days after the order date, in its original condition and packaging.

If you'd like to exchange your sunglasses for a different style or color, please reach out to our support team at support@bourboneyewear.co.za within 14 days. We’ll guide you through the process.

The buyer is responsible for the cost of couriering the product to Bourbon Eyewear. If the product is defective or incorrect, we will cover the return shipping costs.

We regrettably do not offer any refunds on sunglasses and/or accessories purchased from Bourbon Eyewear.

Use a microfiber cloth and a mild lens cleaner. Avoid using harsh chemicals, which can damage the lens coatings.

Keep your sunglasses in a case when not in use to prevent scratches or accidental damage.

Yes, our sunglasses are water-resistant, but avoid prolonged exposure to saltwater or chlorinated water, as it can impact the lens coatings.

Minor scratches can be polished out using lens polish. However, for severe scratches, consider replacing the lenses to maintain optimal clarity.